Support for Your Entire IT System
What Does the Package Include?
This package provides complete technical support and maintenance of your IT infrastructure to ensure uninterrupted operations. It includes regular maintenance of workstations and computers, optimization and monitoring of basic network devices such as access points and unmanaged L2 switches, as well as advanced devices like managed L2 switches. We also cover administration and maintenance of complex equipment, including servers, L3 switches, and firewall systems, with proactive issue detection and resolution. Our expert team ensures the security, stability, and efficiency of your systems by applying industry best practices. With us, your IT infrastructure becomes a reliable foundation for business growth.
Cooperation Models
There are three cooperation models tailored to different needs and budgets:
Fixed
Support
Ideal for companies that want full coverage and predictable monthly costs, with unlimited support hours and the highest SLA guarantees
Variable
Support
A flexible model with monthly billing based on system size, a predefined number of hours, and the option for additional hours if needed
Hourly
Support
A “pay-as-you-go” solution without contractual obligation or SLA guarantees, billed per started hour
These models allow you to choose the service level that best fits your business, with full control over costs and available resources.